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Published: August 2002      

Customer Plus service upgraded

Hongkong International Terminals (HIT) recently implemented a new phase of its Customer Plus system, an advanced B2B interface used for exchanging terminal/container information with shipping lines.

The system, now web-based, boasts an enhanced user-friendly interface with a greater number of application features. Results have included an easier setup for shipping lines, greater access to information and, most importantly, timely and efficient communication between the shipping lines and HIT. "With this initiative, we have further strengthened communications with our customers, and thus improved efficiency and convenience," said HITmanaging director Eric Ip....


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Approx 210 words from WorldCargo News, August 2002, page 20.

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