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Published: 6 December 2017      

Navis focused on training

Software propvider plans to strengthen its focus on training with the launch of an online training environment called the “Navis Training Stack Academy” in 2018.

Navis, a part of Cargotec Corporation, has announced it will launch several new training offerings in the first quarter of 2018. These include the Navis “Training Stack Academy, an online interactive training environment that will provide Navis users virtual reality training on all key aspects of the TOS product”. Other new training products will include customisable operational end-user training courses.

“Navis has greatly expanded the training curriculum available for our terminal customers and we’re excited for this rollout, which will ensure that everyone using the TOS is fully trained and able to execute their individual responsibilities to improve productivity,” said Andy Clason, VP of Technical Services at Navis. “We’ve heard it loud and clear from our customers – training is fundamental to their success – and to do it right, you need to get the right training to the right student at the right time.”

The Navis Training Stack Academy will be available by subscription to both new and existing Navis customers, and is designed to run on any platform, including smart phones and tablets, and to allow managers to track each student’s progress. The operational end-user courses will cover specific areas in more detail, including yard, rail and vessel operations, customized for the terminal’s unique business workflow. Delivery options include online and classroom courses, with assessment both before and after the training. 

TOS training is certainly not new, but Navis has rethought the way it is delivered. “We designed both the online virtual reality training and the operational training from the ground up,” said Noelle Sue Chalfant, Navis’ Director of Training. “This allowed us to expand the curriculum to teach concepts that have not been traditionally addressed. We were uniquely positioned to do that, as the majority of our training staff worked previously as Directors and Managers, running operations at container terminals so they bring us direct industry insight. They’ve made sure that the emphasis in the training is on showing students how to make the software work for them as they run operations, not just how the software works.”

According to Navis, its new training offering meets an identified industry demand. Citing its recent “Training Challenges and Opportunities” customer survey, 95% of terminal operators “believe that a lack of training or poor training has a negative effect on work performance in their organizations”. Furthermore, terminals typically do not have the resources or expertise to provide training themselves. 

Sachin Mhatre, Operations Manager, APM Terminals, India, welcomed the new initiative: “Enhanced TOS training will enable users to get the most out of the TOS, resulting in optimal utilization of resources to help achieve higher productivity at a reduced cost,” he said.

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