The new platform was announced at Tideworks Technology’s 2024 Customers Conference, taking place in Seattle this week. “Data Platform collects, cleanses, normalises and standardises data securely in near real time. The solution integrates with Tideworks’ core TOS solutions to ensure quality, accuracy, timeliness and reliability of data, boosting productivity and business value,” Tideworks announced.

“We are proud to launch our Data Platform, empowering terminals to unlock deeper operational insights, enhance decision-making and drive efficiencies. This platform provides the resilience, flexibility and quality needed to optimise data strategies and achieve tangible improvements in terminal performance,” said Thomas Rucker, president of Tideworks.

“Presenting our Data Platform at this year’s Customer Conference demonstrates our ongoing dedication to evolving alongside our customers. For over 25 years, we’ve partnered with industry leaders, continuously listening and innovating to deliver solutions that not only meet today’s challenges but also anticipate the needs of tomorrow’s rapidly changing environment,” Rucker added.

“Our team is eager to roll out Data Platform and deliver on the interest we’re seeing across our rail and marine customers,” said Chad Van Derrick, vice president of software product management at Tideworks Technology. “Data Platform enables customers to build on their core TOS systems and integrate with other data sources, serving as the digital backbone of their terminal management to drive operational improvement.”

Developing a data platform addresses one of the issues Van Derrick identified in an interview with WorldCargo News earlier this year when discussing the use of AI in terminals. Van Derrick said data is at the foundation of getting value from powerful new AI tools, and urged terminals to implement data tools so they have quality real-time data that AI can work with. The Data Platform steps in to fill that gap.

The key features of the Data Platform are:

• Modern Flexible Architecture: Merges widely used open-source tools and industry-standard architecture for near real-time data movement, high availability and trustworthy data and fast development.
• 3rd Party Integration: Extensible connections allow Tideworks Data Platform to integrate easily into greater enterprise data strategies, supporting a large range of operational use cases.
• 360 View of Operations: Provides near real-time visibility into data across all Tideworks’ core TOS and terminal applications.
• Optimal Security: Isolates each customer’s data, ensuring data and intellectual property protection.
• Transparency Across Operational Teams: Allows terminals to present easy to understand findings to business stakeholders through a robust data catalog.
• Secure Data Governance: Includes Tideworks Data Governance, an end-to-end metadata management solution, to securely share data from multiple sources.
• Ready to Go Dashboard: Provides streamlined management of enterprise and operational metrics in one place. User-configurable dashboards interact with commonly used KPIs and are ready to use right out of the box.
• The Data Platform is currently being deployed to Tideworks’ customers in the US, Mexico and Latin America. Further information is available at Tidework’s website.

The new platform was announced at Tideworks Technology’s 2024 Customers Conference, taking place in Seattle this week. “Data Platform collects, cleanses, normalises and standardises data securely in near real time. The solution integrates with Tideworks’ core TOS solutions to ensure quality, accuracy, timeliness and reliability of data, boosting productivity and business value,” Tideworks announced.

“We are proud to launch our Data Platform, empowering terminals to unlock deeper operational insights, enhance decision-making and drive efficiencies. This platform provides the resilience, flexibility and quality needed to optimise data strategies and achieve tangible improvements in terminal performance,” said Thomas Rucker, president of Tideworks.

“Presenting our Data Platform at this year’s Customer Conference demonstrates our ongoing dedication to evolving alongside our customers. For over 25 years, we’ve partnered with industry leaders, continuously listening and innovating to deliver solutions that not only meet today’s challenges but also anticipate the needs of tomorrow’s rapidly changing environment,” Rucker added.

“Our team is eager to roll out Data Platform and deliver on the interest we’re seeing across our rail and marine customers,” said Chad Van Derrick, vice president of software product management at Tideworks Technology. “Data Platform enables customers to build on their core TOS systems and integrate with other data sources, serving as the digital backbone of their terminal management to drive operational improvement.”

Developing a data platform addresses one of the issues Van Derrick identified in an interview with WorldCargo News earlier this year when discussing the use of AI in terminals. Van Derrick said data is at the foundation of getting value from powerful new AI tools, and urged terminals to implement data tools so they have quality real-time data that AI can work with. The Data Platform steps in to fill that gap.

The key features of the Data Platform are:

• Modern Flexible Architecture: Merges widely used open-source tools and industry-standard architecture for near real-time data movement, high availability and trustworthy data and fast development.
• 3rd Party Integration: Extensible connections allow Tideworks Data Platform to integrate easily into greater enterprise data strategies, supporting a large range of operational use cases.
• 360 View of Operations: Provides near real-time visibility into data across all Tideworks’ core TOS and terminal applications.
• Optimal Security: Isolates each customer’s data, ensuring data and intellectual property protection.
• Transparency Across Operational Teams: Allows terminals to present easy to understand findings to business stakeholders through a robust data catalog.
• Secure Data Governance: Includes Tideworks Data Governance, an end-to-end metadata management solution, to securely share data from multiple sources.
• Ready to Go Dashboard: Provides streamlined management of enterprise and operational metrics in one place. User-configurable dashboards interact with commonly used KPIs and are ready to use right out of the box.
• The Data Platform is currently being deployed to Tideworks’ customers in the US, Mexico and Latin America. Further information is available at Tidework’s website.