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CSX completes Tideworks rollout

CSX Intermodal Terminals now has 31 facilities running Tideworks’ Intermodal TOS.

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CSX Central Florida Intermodal Logistics Center in Winter Haven, Florida
CSX Central Florida Intermodal Logistics Center in Winter Haven, Florida

Tideworks Technology has announced the completion of a long term project to install its terminal operating software across the entire network of intermodal terminals operated by CSX Intermodal Terminals. The project was completed when CSX’s largest terminal, Bedford Park in Illinois, went live with Tideworks’ software.


CSX utilises Tideworks Intermodal Pro (IPRO) TOS and Traffic Control equipment dispatch system.

“We first selected Tideworks for our greenfield and highly-automated Northwest Ohio Terminal (NWOH) in 2009,” said Gary Van Tassel, director operations planning and network design at CSX Intermodal Terminals. “As we continued to see operational improvements with the conversion to Tideworks, we made the decision to partner with Tideworks across our entire intermodal network.”


Configuring and installing these two core products across 31 different terminals with different operating methods was an ambitious undertaking. In 2016 WorldCargo News ran a feature article explaining how CSX and Tideworks formulated a plan to develop a single version of IPRO that could be rolled out quickly at any terminal, regardless of its size or operating method. Importantly, CSX used the IPRO TOS to drive stanardised terminal processes.


That project is now complete. “The go-live at Bedford Park signifies the final implementation across CSX’s entire existing intermodal terminal network and a major milestone for Tideworks as we expand our intermodal offerings and continue to invest in the North American and European rail markets,” said Thomas Rucker, president of Tideworks. “We highly value our partnership with CSX and are proud of the success of the 31-site implementation.”

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