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NC Ports live with N4 for general cargo

North Carolina has gone live with N4 for its general cargo operations as part of a project to implement N4 for containers and general cargo

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NC Ports will extend N4 to its container operations next year
NC Ports will extend N4 to its container operations next year

Navis is moving forward with the development of N4 to handle breakbulk and general cargo, which will enable customers to run a mixed cargo operation with the one version of its N4 TOS.

This is something North Carolina Ports wanted to do when it selected Navis for its Wilmington and Morehead City port facilities and its inland terminal in Charlotte, NC. Navis has now announced that North Carolina Ports has gone live with the N4 General Cargo and N4 Billing Modules as the first stage of its full N4 implementation.


“With a combined ability to handle four million tons of general cargo throughput and growing, NC Ports needed a system that would help them operate more efficiently and would be able to scale with their business. As Navis currently offers a comprehensive general cargo solution and is accelerating its investments in this area, NC Ports knew Navis would be the right fit to achieve its business goals,” Navis stated.

“This year we have hit several milestones including handling our largest capacity vessel to date at our Wilmington location,” said Bill Corcoran, Chief Information Officer, North Carolina Ports. “With Navis, we are excited to grow our volumes to support the economic growth in North Carolina and handle the increasing regional demands.”

NC Ports needed to replace its legacy general cargo system by the end of October 2019. To meet the tight timeframe, the NC Ports team started N4 training including fundamentals, billing, general cargo and advanced admin training in June, while configuration was occurring at the same time. The N4 General Cargo and Billing implementations were successfully completed in less than a month. NC Ports plans incorporate its container business into N4 and add the BI (Business Intelligence) module in 2020.

“North Carolina Ports has a proven successful track record and has continued to make investments in its operations to raise the bar on its ability to handle increasing volumes of cargo and with the dedication and commitment of their team, NC Ports has implemented a TOS that will enable them to grow in all areas of their business,” said Susan Gardner. VP & General Manager, Americas. “We are pleased that we can support them in many of their goals and are looking forward to incorporating more of their operations into the N4 system in the coming months.”

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