Filter content by area of interest
Ports & Terminals
Port AuthoritiesContainerBulkBreakbulk/General CargoRo-Ro/AutomotiveGTOs
Cargo Handling Equipment
STS CranesYard CranesMobile CHERo-Ro EquipmentBreakbulk EquipmentLow ThroughputBulk Handling Equipment
Shipping & Logistics
Container ShippingBreakbulk/General CargoRo-Ro ShippingDry Bulk ShippingLiquid cargoesLogistics
ICT
TOSPlanning & Optimisation TechnologyWiFiMobile ComputingPort Community SystemsAsset Tracking & Monitoring
Automation
Automated EquipmentGate AutomationRemote ControlProcess Automation
Multimodal
RailInland WaterwaysShortsea ShippingRoadAir-Cargo
Container Industry
Container manufactureContainer leasingRepair/StorageTradingConversion/Innovation
Refrigeration
Operations/TransportContainer leasingEquipmentM&R/Storage
Breakbulk
General cargoProject Cargo/Heavy LiftForest productsRo-Ro/AutomotiveAgribulks
Safety & Security
InsuranceHazardous cargoLashings/SecuringLegal/Regulatory
Civil Engineering
Port & terminal construction/designCivil & Consulting EngineersDredging & ReclamationMooring & FenderingLightingPaving & Surfacing
Environment
Business
InsuranceLegal/RegulatoryAppointments/PeopleMergers/Acquisitions/RestructuringFinance/Financial ResultsTrade & Professional AssociationsBusiness/Commerce Miscellaneous
 View all Topics View all Topics A-Z
More View all Topics View all Topics A-Z

You are viewing 1 of your 1 guest articles


register  or  login  for full access to online news

Maersk takes next step with reefer monitoring

Maersk Line has announced “Captain Peter”, a virtual assistant aimed at simplifying data management from its remote container management platform.

Linked InTwitterFacebookeCard
Maersk takes next step with reefer monitoring

Maersk launched its Remote Container Management (RCM) system for reefer containers in 2017, which is based on a wireless modem installed on almost all of its fleet of 270,000 reefer containers. This was a massive undertaking in itself, but finding the right business model to manage and deliver reefer data to customers has been just as challenging.

 

Maersk Line has now announced it is taking a major step forward in this regard. “Currently being tested by a group of select customers, technical improvements are being put in place to simplify the processes integrated into the Remote Container Management (RCM) platform. In the first half of 2019, Maersk will release the new platform with a revamped design and new product features which will be enhanced by a virtual assistant named Captain Peter,” the carrier said in a statement.



“Our goal is for the RCM product to look and feel like your favourite smartphone app. There is still a lot of paper work and difficult processes in global trade. Captain Peter will help take care of some of this complexity, by seamlessly engaging with the customer from end to end in the supply chain,” said Anne-Sophie Zerlang Karlsen, Head of Global Reefer Management at Maersk.

 

One of the major concerns about remote reefer monitoring is the potential for the data to be overwhelming. Big reefer shippers deal in thousands of reefers, and managing the data flowing from remote monitoring could quickly become unmanageable. The benefits, however, are huge, and remote managing has the potential to provide data to automate many of the processes and procedures around reefer shipping today.

 

Maersk Line has this firmly in mind, and is trying to nudge the industry to data driven management in small steps. “In the beginning, Captain Peter will follow some simple rules, sending up-to-date information via customers’ preferred channel, for example, SMS or e-mail, on container temperature and atmosphere conditions, as well as a timeline on its end-to-end journey. Should any deviations be observed, or the shipment be delayed, Captain Peter will notify the customer.

“Once the container has arrived at its destination, Captain Peter will also check on its state and send an update to the customer. In time, customers will receive information configured to their specific needs”.

 

Clarifying this further a Maersk Line spokesperson explained that customer will be in control of “how he or she wishes to be contacted and at what frequency”, with all notification parameters configurable. In addition, full data is available by logging into the platform at any stage.

Viewing data from multiple reefer containers
Viewing data from multiple reefer containers

Maersk Line was the first carrier to deploy a wireless remote reefer monitoring system, and it says its customers are now embracing the service. Over 2,300 customers have signed up for its RCM solution, which represents more than 70% of Maersk’s reefer volume.

 

As well as monitoring cargo in transit and providing a full audit trail of a reefer’s operating parameters, Maersk is eyeing using the data from RCM to support predictive analytics and prognostics in reefer management. “With the number of active users of the RCM platform constantly growing, the aspiration is for Captain Peter to gather enough information to be able to predict potential cargo damage and provide configuration suggestions before containers are shipped,” concluded Anne-Sophie Zerlang Karlsen.


Linked InTwitterFacebookeCard

You may also be interested in...

Optimisation for SAGT

Optimisation for SAGT

Damen completes first Sendo Liner build

Bertram Rickmers launches feeder shipping company

Capespan sets up firm focussed on logistics

BigLift and CY link up

RCL expands network

Related Stories

ZIM joins TradeLens

ZIM has signed up for the Maersk iBM TradeLens blockchain initiative, but will c...

Intermodal trailers between Latvia and Russia

LDz Loģistika has signed contracts in Moscow concerning carriage of intermodal t...

WABCO to launch TX-TRAILERPULSE remote diagnostics for road trailers

In a release issued in Bern, Switzerland and Amsterdam, the Netherlands, braking...

OSCAR TOS for San Pedro

Terminal de San Pedro in Cote d’Ivoire has gone live with the OSCAR TOS from TGI...
Linked In
Twitter