Kuehne + Nagel is offering customers a new single point of access to all online services, replacing its current Control Center
myKN, says K&N, allows customers to explore, quote, book and track as well as manage shipments and user accounts entirely online in a comprehensive self-service portal. "We are raising the self-service capabilities of customers for seafreight, airfreight and overland to a new level," said the company.
Dr Detlef Trefzger, CEO of Kuehne + Nagel International AG, said: “Customer centricity is at the core of our business. That is why we are constantly improving the ease of doing business with us. Our goal is to provide our customers with everything needed to plan and handle shipments in one place. Therefore, we will continuously enhance myKN with new interactive and collaborative features.”
myKN allows registered customers to explore shipment possibilities amongst others via the recently extended digital platform Sea Explorer and obtain visibility on all aspects of the shipment including financial data and confidential documents at an unparalleled level of detail
It offers different options to personalise features serving individual customer needs. "That makes myKN the most integrated online solution in logistics," claims K&N.