Fourkites said: “Fin AI represents a significant milestone in shifting supply chain managers from reactive to proactive decision-making, and achieving automated supply chain orchestration at scale”.

Fin AI uses generative artificial intelligence (AI) which paves the way towards a revolutionary method of exploring, monitoring and leveraging supply chain data for real-time, data-driven decision-making. Fin AI’s natural language interface, built on top of an industry-leading language model (LLM), surfaces insights from across FourKites’ vast data network, empowers users to:

• assess the impact of disruptive events on their supply chain, so they can quickly isolate impacted shipments and take action
• quickly diagnose why a shipment isn’t tracking and bring it online to increase visibility throughout its network
• obtain product guidance across the entire FourKites’ product suite and distil the most relevant insights in just a few sentences.

“FourKites is proud to be building at the leading edge of supply chain data and AI,” explained Mathew Elenjickal, founder and CEO of FourKites. “With Fin AI, we are giving our customers greater depth and breadth of actionable insights across their supply chains, further empowering them to focus on the information and decisions that will move their businesses forward. Over time, automation through Fin AI will act as a direct extension of the capabilities of those who use it.”

Commenting on FourKites’s latest development from a customer perspective, Brett Frankenberg, senior VP of technology, process, and systems at Coca-Cola Consolidated, said: “The biggest advantage we can give logistics professionals right now is enabling them to eliminate time-consuming workflows and empowering them to leverage data to make smarter and faster decisions. With the launch of Fin AI, FourKites puts the breadth of its data at users’ fingertips, giving them the opportunity to focus on higher-value tasks and drive proactive change across their supply chain.”

FourKites is believed to have access to the of supply chain data in the world. The company tracks 3M shipments per day across the world, encompassing more than 6,000 data points per shipment, over 18M estimated times of arrival (ETAs) per day, and more than 62B miles tracked each year.