‘Software issue’ suspends operations at South Carolina Ports


After multiple failed attempts to reopen on Monday, South Carolina Ports Authority terminals rescheduled their reopening for Tuesday morning.

Operations at all terminals of the South Carolina Ports Authority were suspended on Monday due to a ‘software vendor issue,’ the port authority said.

The suspension affected all marine and inland terminals, with gates closed and no cargo pickups or drop-offs taking place.

The port authority issued several updates as it worked to resume operations, having to reschedule reopening multiple times, before finally scheduling it for Tuesday, 21 May at 5 a.m. local time.

“SC Ports is working diligently to reintroduce systems following a vendor software issue that impacted a server. This is a fluid situation, and we will communicate any changes. Please frequently monitor this post on scspa.com for updates,” the port said, adding that extended gate hours woulf be offered to compensate for the delays.

Amid growing cybersecurity concerns, especially with the Biden administration’s directive this spring for the U.S. Coast Guard to bolster planning and security measures with ports, South Carolina Ports dismissed fears of cyber threats.

The port authoriuty issued the first advisory on Sunday after identifying the issue, saying that ‘initial findings show that a software issue impacted a server’, and that ‘it does not appear to be a cybersecurity issue.’

The digitalisation of port operations has introduced significant challenges, particularly in the realm of cybersecurity, yet it also underscores the necessity for uncompromised proficiency and efficiency as countless activities hinge on seamless operations.

You just read one of our articles for free

To continue reading, subscribe to WorldCargo News

By subscribing you will have:

  • Access to all regular and exclusive content
  • Discount on selected events
  • Full access to the entire digital archive
  • 10x per year Digital Magazine

SUBSCRIBE or, if you are already a member Log In


Having problems logging in? Call +31(0)10 280 1000 or send an email to customerdesk@worldcargonews.com.